We're here to help. Choose the best way to get in touch.
For general inquiries, account issues, or anything else. We typically respond within 24-48 hours.
support@aitrips.ioCheck our docs for API setup guides, MCP configuration, and frequently asked questions.
View DocsFound something not working as expected? Let us know and we'll fix it.
Have an idea to make aitrips.io better? We'd love to hear your suggestions.
Email inquiries: We aim to respond within 24-48 hours during business days (Monday-Friday, Australian Eastern Time).
Bug reports: Critical bugs affecting service availability are prioritized and addressed as quickly as possible. Other bugs are triaged and fixed in order of severity.
Feature requests: We review all suggestions and consider them for our roadmap. Popular requests are more likely to be implemented sooner.
Want to stay updated? Follow us for news and updates.