Last updated: January 31, 2026
aitrips.io ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trip planning service.
We collect information you provide directly to us when you create an account and use our services:
Account Information: When you sign up, we collect your email address and name through our authentication provider (BetterAuth). Passwords are securely hashed before storage and are never stored in plain text.
Trip Data: Information you provide about your trips, including destinations, dates, itineraries, locations, notes, and budget information.
Usage Data: We automatically collect certain information when you use our service, including your IP address, browser type, and interactions with our platform.
We use the information we collect to:
Provide, maintain, and improve our services; process transactions and send related information; send you technical notices and support messages; respond to your comments and questions; and detect, investigate, and prevent fraudulent transactions and other illegal activities.
We do not sell your personal information. We may share your information in the following situations:
With Your Consent: When you choose to share trips with collaborators, they will see the trip data you've shared.
Service Providers: We use third-party services for authentication (BetterAuth), database hosting (Neon), and payment processing (Polar). These providers only access data necessary to perform their services.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
Your data is stored on secure servers in the Sydney, Australia region. We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure.
You have the right to:
Access, correct, or delete your personal information; export your trip data; withdraw consent where we rely on consent to process your information; and close your account at any time through your account settings. When you delete your account, all associated trip data is permanently deleted.
We use essential cookies necessary for the service to function, including authentication cookies managed by our auth system. We do not use advertising or tracking cookies. For more details, see our Cookie Policy.
If you are accessing our service from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located. By using our service, you consent to this transfer.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at support@aitrips.io or visit our Contact page.